Subscriber Lifecycle
Track each customer from signup to renewal, suspension, upgrade, or cancellation with a clear account history.
For ISP/Cable TV Operators
All-in-One ISP Subscription &
All-in-One ISP Subscription &
Billing Management Platform
Streamline operations, boost revenue, and enhance subscriber satisfaction — all from a single, centralized platform. Manage your ISP subscribers effortlessly. Automate billing, track payments in real-time, and retain customers with proactive alerts.
About Us
Built for Modern
Built for Modern
Internet Service
Providers
NetWala is a powerful ISP management platform that helps internet service providers streamline subscriptions, automate billing, track payments, and manage customer accounts from a single centralized dashboard. By simplifying daily operations, NetWala enables businesses to save time, improve efficiency, and deliver a better customer experience.
Account Management
Manage all customer subscriptions and billing from a single centralized dashboard.
Payment Reminders
Automatically send reminders to ensure timely payments and reduce delays.
Expiry Alerts
Get instant notifications before subscriptions expire.
Billing Insights
Track payments and billing activity with clear, real-time reporting.
24/7
Well-Trained Team
NetWala Features
Powerful Features for ISP Billing and Customer Management
NetWala helps ISP operators manage customers, billing, payments, staff, and renewals from one platform.
Manage all customer accounts from a centralized dashboard with complete visibility and control.
Automate invoicing and payment collection to reduce manual work and ensure smooth, error-free billing operations.
Monitor payments in real time with detailed transaction visibility, helping you stay fully in control of cash flow.
Enable seamless teamwork with shared tools for communication, task management, and progress tracking in one place.
Security
Security & Reliability
Your data is safe with us — protected by enterprise-grade measures.
Cloud Security
End-to-end encryption ensures your data remains confidential and secure at all times.
Data Protection
Advanced encryption protocols safeguard your sensitive information against unauthorized access.
Access Control
Role-based permissions allow you to manage who can view and manage customers, invoices, payments, and reports.
How NetWala Works
Get Started in Minutes
Launch your ISP billing workflow quickly with a simple setup process.
Set Up Your Business
Configure your ISP profile, areas, packages, and bank account in minutes.
Add Your Connections
Import existing connections or add them one by one with complete details and service assignments.
Start Billing
Generate bills, collect payments, track deposits, and watch your analytics in real time.
Daily Operations
Built for the Work Your ISP Team Handles Every Day
NetWala turns routine ISP workflows into clear, trackable actions across subscriptions, renewals, staff roles, and reporting.
Package Management
Create and assign internet packages, pricing, service limits, and plan changes without scattered spreadsheets.
Collection Follow-Ups
Keep overdue accounts visible so your team knows which customers need reminders, calls, or service action.
Renewal Control
See upcoming expiries before they become service issues and keep renewals moving on time.
Performance Reports
Review customer growth, collections, package activity, and team output from reports built for ISP decisions.
Staff Accountability
Assign responsibilities, monitor operational activity, and keep customer work visible across your team.
Pricing
Flexible Plans for Growing ISPs
Choose a plan that fits your needs today and scales with you tomorrow.
Basic
PKR 2,000/mo
Perfect if you want flexibility with pay-as-you-go billing.
- Up to 500 Connections
- Centralized connection management
- Real-time payment tracking
- Monthly basic reports
Standard
PKR 3,500/mo
Perfect if you want flexibility with pay-as-you-go billing.
- Up to 1,500 Connections
- Centralized connection management
- Real-time payment tracking
- Monthly basic reports
Premium
PKR 6,000/mo
Perfect if you want flexibility with pay-as-you-go billing.
- 3,000+ Connections
- Automated payment reminders
- Fully automated invoicing
- Advanced monthly reports & insights
- Priority customer support
Basic
PKR 20,000/year
Perfect if you want flexibility with pay-as-you-go billing.
- Up to 500 Connections
- Centralized connection management
- Real-time payment tracking
- Monthly basic reports
Standard
PKR 35,000/year
Perfect if you want flexibility with pay-as-you-go billing.
- Up to 1,500 Connections
- Centralized connection management
- Real-time payment tracking
- Monthly basic reports
Premium
PKR 60,000/year
Pay once, stay worry-free all year and get 2 months completely free.
- 3,000+ Connections
- Automated payment reminders
- Fully automated invoicing
- Advanced monthly reports & insights
- Priority customer support
Testimonials
What Our Clients Say About Us
Trusted by the fastest-growing internet providers across the region.
"NetWala completely transformed how we manage our subscribers. Payment tracking and account management are now automated, saving our team hours every week. The real-time payment status feature has made collections smoother and faster!"
Fatima Khan
Customer Service Lead
"With NetWala's user-friendly interface, our customer support has improved significantly. The detailed analytics help us understand subscriber behavior, allowing for targeted outreach that delivers results!"
Jamal Ahmed
IT Specialist
"I appreciate the seamless integration of NetWala with our existing software. It has streamlined processes and reduced manual errors. The mobile access feature has empowered our team to work efficiently from anywhere!"
Muhammad Aslam
Operations Manager
FAQ
Frequently Asked Questions
Everything you need to know about NetWala.
NetWala automates invoice generation, payment tracking, due reminders, and subscription renewals, reducing manual work and billing errors.
Yes. Every subscription is managed from a single centralized dashboard — activate, renew, suspend, or upgrade customer packages in just a few clicks.
Yes. NetWala integrates with popular payment channels so your customers can pay online, while every transaction is tracked automatically in real time.
Absolutely. The billing dashboard highlights unpaid and overdue invoices, and automated reminders help you collect payments faster.
Yes. NetWala is fully responsive and works on any modern smartphone, tablet, or desktop browser, so your team can work from anywhere.
Get Started
Ready to Simplify Your ISP Operations?
Talk to our team about billing, subscriber management, payment tracking, and the right NetWala setup for your business.